The AI ship chandler software built for maritime distributors. Email to quote, automated end to end. IMPA & ISSA code matching. Zero missed margins.
Company Overview
From the problem to the payback, the full picture behind AI-native ship chandler software. Page through it, present it fullscreen, or take it with you.
Tidal reads incoming RFQs, matches every item to your catalogue, applies your margins, and returns a professional quote in under 30 minutes. No spreadsheets, no data entry, no missed margins.
Why Tidal
The problem and why chandlers switch.
What makes it different
AI-native, live in one week.
Product tour
A real RFQ, end to end.
Platform features
Nine capabilities, integrated.
Pricing & ROI
Savings and a live model.
Implementation
Sign-up to first quote.
Coverage & connectivity
Every port, every network.
Fleet & finance
Stock and the last mile.
Your demo
Thirty minutes on your numbers.
Arrives
RFQ email
Email, Excel, PDF, CSV, any layout.
Parses
Every item
Quantities, specs, IMPA and ISSA codes.
Matches
And prices
Your catalogue and margin rules.
Sends
The quote
Branded, under 30 minutes.
Tracks
The order
Quote to delivered on one board.
AI-native from day one
Every part of the quoting workflow was built to be automated, not a legacy tool with AI bolted on.
Live in one week, not six months
No setup project, no IT team. Configured in a 30-minute onboarding call and live within seven days.
AI email parsing
Reads every incoming RFQ automatically, any format.
IMPA & ISSA matching
A 50,000-code catalogue matched by code or name.
Automated quotes
Branded quotations in minutes, your format every time.
Margin-safe pricing
Per-category markup on every quote. Multi-currency.
Order tracking
Every order from quote sent to delivered on one board.
Inventory management
Live stock, low-stock alerts, expiry tracking.
Vendor invoice accuracy
Every supplier invoice checked against your PO.
ShipNet & BASSnet
Native API integration, or fully standalone.
Multi-role access
Admin, Operations, Warehouse, Client views.
A chandler processing 100 RFQs a month recovers more in staff time alone than Tidal costs, before counting the bids they win.
The labour Tidal removes covers the subscription in month one. Everything after is margin you keep and bids you would have lost. We model it live on your numbers.
Setup call, 30 minutes
Connect your inbox, import your catalogue, set margins. First automated draft on the call.
First quote check-in
Did your first automated quote go out? Unmatched items mapped the same day.
Team training, 30 minutes
A live, recorded session for everyone who touches RFQs.
Active use and optimisation
Match rate climbs to 95%+ within 60 days.
5 min
Your operation
Three questions on volume, RFQ time, and your systems.
15 min
Live demo
A real RFQ through Tidal, parsing to quote, in real time.
8 min
Your ROI model
Built on screen from your numbers, no guesswork.
2 min
Next steps
Proceed and you are live within a week. No hard sell.
ShipServ (TradeNet)
Procurement network for RFQ and order exchange.
MESPAS
Maritime procurement and fleet connectivity.
BASSnet & ShipNet
Native API with the two most-used maritime ERPs.
ERPNext & NetSuite
Two-way sync with your finance back office.
Dynamics 365
Orders, invoices and records into Microsoft's ERP.
SAP Business One & Odoo
Plug into established ERPs without changing how you work.
Without a dedicated ledger
With the Tidal pantry ledger
Auto currency & UOM matching
Vendor cost converted to the billed unit, no manual conversion.
Partial-delivery reconciliation
Delivery slips checked against the invoice before you bill.
Full audit trail on overrides
Every price or quantity change logged with a reason.
Signed and totalled per page
Built to hold up to multi-page client review.
Banking & FX
Direct bank-feed connections. Live FX across every currency.
E-signature & EDI
Quotes, POs and invoices signed electronically.
Messaging & comms
Updates delivered where clients already are.
Mobile sign-off
On-vessel delivery confirmation from a phone.
A 30-minute demo on your real RFQ, with your ROI modelled live. If Tidal isn't right for you, we'll say so.
Sarah@tidal.supply · tidal.supply · Built by Agility
Industry Insights
Research and analysis on maritime procurement software, maritime shipping software, ship chandling operations, and AI in maritime trade.
Industry · Chandling
The $15 Billion Ship Chandling Industry Still Runs on Email and PDFs
Why the world's most overlooked B2B sector is ripe for AI automation — and what that means for chandlers who move first.
Read the articleGeopolitics · Supply Chain
The Red Sea Crisis Didn't Just Reroute Ships. It Broke Port Call Procurement.
How geopolitical disruption exposed the fragility of manual RFQ processes — and which chandlers came out ahead.
Read the articleProduct · Fleet Operators
Your Vessel Procurement Still Lives in Your Inbox. Here's What Fleet Operators Found When They Moved.
What fleet operators discover after switching from email-based procurement to automated purchasing — in their own words.
Read the articleGlobal Coverage
From Singapore to Rotterdam — the same automation, the same results.
FAQ
Straight answers to the questions maritime buyers ask most.
