South Asia · Colombo

Ship Chandler Software for
Colombo

Tidal automates the entire RFQ workflow for ship chandlers serving the Port of Colombo. Email to quote in under 30 minutes — no manual entry, no missed margins.

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The Market

Why Colombo ship chandlers need faster quoting

The Port of Colombo is South Asia's leading transshipment hub, sitting on the main east–west shipping lane across the Indian Ocean. Mainline container vessels and feeders call to transship cargo and take on stores, spares and provisions, and ship chandlers there compete on how quickly they can quote. A first, complete, accurately coded response wins the order — and Tidal makes that chandler you.

70%

faster RFQ turnaround from day one

$100K+

labor cost recovered per year

1 week

to go live — no IT team needed

The Platform

What Tidal does for Colombo ship chandlers

Tidal is an AI-native RFQ automation platform built specifically for ship chandlers. It automates the full RFQ-to-profit cycle — from email inbox through quote generation, confirmed orders, purchase orders, vendor invoice reconciliation, and P&L reporting. Designed for high-volume chandling where a single RFQ can carry 800+ line items and night/weekend arrivals are routine. Tidal's 24/7 automated processing means your operation responds to every RFQ — even the 2am vessel arrival — before your competitor's team arrives at the office..

AI RFQ Extraction

Reads incoming RFQs from email — PDF, Excel, or plain text — and extracts every line item automatically. No manual copy-paste.

IMPA / ISSA Matching

Matches items to catalogue codes at 90%+ accuracy. Handles 800+ line item RFQs in under 30 minutes — the same time manual teams spend reading the email.

Margin Protection

Your pricing rules and client-specific tiers are applied automatically. Zero pricing errors since go-live across all Tidal customers.

Full P&L Visibility

Confirmed orders, PO generation, vendor invoice reconciliation, and profit reporting per RFQ and per vessel. Complete financial visibility at the transaction level.

See the full platform flow

Port Context

About Port of Colombo

The Port of Colombo is the busiest port in Sri Lanka and a major Indian Ocean transshipment centre, handling several million TEU a year across mainline and feeder services. Its position on the east–west trade lane makes it a natural stop for provisioning and supply. Ship chandlers serving Colombo handle high volumes of RFQ line items under time pressure, where fast and accurate quoting is the difference between winning and losing the order.

South Asia

transshipment hub

Indian Ocean

east–west trade lane

<30m

Tidal quote time

Customer Story

How a Singapore-Based Ship Chandler Cut RFQ Response Time From 36 Hours to Under 3

Read the case study

FAQ

Common questions from Colombo ship chandlers

How does Tidal handle high-volume RFQs at the Port of Colombo?
Transshipment traffic at Colombo means chandlers field RFQs with hundreds of line items from vessels on tight feeder and mainline schedules. Tidal extracts every line from the incoming email, matches it to IMPA and ISSA codes at 90%+ accuracy, and prices it to your margin rules automatically — producing in under 30 minutes a quote that would take a team days to build by hand.
Does Tidal integrate with the systems Colombo chandlers use?
Yes. Tidal integrates with ShipNet and Bassnet via API or CSV export, and also runs fully standalone from your existing Outlook or Gmail inbox and product catalogue with no ERP connection required. The one-week go-live timeline applies to standalone and integrated setups alike.
Is Tidal available to Colombo chandlers without a local office?
Yes. Tidal is remote, web-delivered software for ship chandlers and suppliers serving Colombo — no local presence and nothing to install on site. Connect your inbox and catalogue and Tidal processes RFQs for your Colombo operation from day one.

Ready to automate RFQs in Colombo?

Book a live demo. We'll use a real RFQ from your Port of Colombo operation.

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