Ship Chandler Software Santos — Quote in 30 Min

The Market

Why Santos ship chandlers need faster quoting

The Port of Santos, in São Paulo state, is the largest port in Brazil and Latin America and the main gateway for the region's container and agricultural exports. Container ships, bulk carriers and tankers call in volume for cargo, stores and provisions, and ship chandlers compete on quoting speed. The chandler who responds first with a complete, accurate quote wins the order — and Tidal makes that chandler you.

70%

faster RFQ turnaround from day one

$100K+

labor cost recovered per year

1 week

to go live — no IT team needed

The Platform

What Tidal does for Santos ship chandlers

Tidal is an AI-native RFQ automation platform built specifically for ship chandlers. It automates the full RFQ-to-profit cycle — from email inbox through quote generation, confirmed orders, purchase orders, vendor invoice reconciliation, and P&L reporting. Designed for high-volume chandling where a single RFQ can carry 800+ line items and night/weekend arrivals are routine. Tidal's 24/7 automated processing means your operation responds to every RFQ — even the 2am vessel arrival — before your competitor's team arrives at the office..

AI RFQ Extraction

Reads incoming RFQs from email — PDF, Excel, or plain text — and extracts every line item automatically. No manual copy-paste.

IMPA / ISSA Matching

Matches items to catalogue codes at 90%+ accuracy. Handles 800+ line item RFQs in under 30 minutes — the same time manual teams spend reading the email.

Margin Protection

Your pricing rules and client-specific tiers are applied automatically. Zero pricing errors since go-live across all Tidal customers.

Full P&L Visibility

Confirmed orders, PO generation, vendor invoice reconciliation, and profit reporting per RFQ and per vessel. Complete financial visibility at the transaction level.

See the full platform flow

Port Context

About Port of Santos

The Port of Santos is the busiest port in Brazil and Latin America, handling several million TEU a year alongside major bulk agricultural and container exports. It serves container ships, bulk carriers and tankers across South American, transatlantic and Asian routes. Ship chandlers serving Santos handle large, time-critical RFQs, where fast and accurate quoting is the difference between winning and losing the order.

Latin America

largest port

Brazil

main trade gateway

<30m

Tidal quote time

FAQ

Common questions from Santos ship chandlers

How does Tidal handle high-volume RFQs at the Port of Santos?

As Latin America's largest port, Santos generates RFQs with hundreds of line items from vessels on tight schedules. Tidal extracts every line from the incoming email, matches it to IMPA and ISSA codes at 90%+ accuracy, and prices it to your margin rules automatically — turning a multi-day manual quoting job into a complete quote in under 30 minutes.

Does Tidal integrate with the systems Santos chandlers use?

Yes. Tidal integrates with ShipNet and Bassnet via API or CSV export, and runs fully standalone from your existing Outlook or Gmail inbox and product catalogue with no ERP connection required. The one-week go-live timeline applies whether you run standalone or integrated.

Is Tidal available to Santos chandlers without a local office?

Yes. Tidal is remote, web-delivered software for ship chandlers and suppliers serving Santos — no local presence and nothing to install on site. Connect your inbox and catalogue and Tidal processes RFQs for your Santos operation from day one.

Ship Chandler Software forSantos

Why Santos ship chandlers need faster quoting

What Tidal does for Santos ship chandlers

About Port of Santos

Common questions from Santos ship chandlers

Ship Chandler Software for
Santos