East Asia · Yokohama
Tidal automates the entire RFQ workflow for ship chandlers serving the Port of Yokohama. Email to quote in under 30 minutes — no manual entry, no missed margins.
The Market
The Port of Yokohama is one of Japan's largest and busiest ports, sitting on Tokyo Bay at the heart of the country's industrial belt. Container ships, car carriers, cruise ships and tankers call in volume, and ship chandlers compete to quote stores and provisions quickly and accurately. The chandler who answers first with a complete quote wins the order — and Tidal makes that chandler you.
70%
faster RFQ turnaround from day one
$100K+
labor cost recovered per year
1 week
to go live — no IT team needed
The Platform
Tidal is an AI-native RFQ automation platform built specifically for ship chandlers. It automates the full RFQ-to-profit cycle — from email inbox through quote generation, confirmed orders, purchase orders, vendor invoice reconciliation, and P&L reporting. Designed for high-volume chandling where a single RFQ can carry 800+ line items and night/weekend arrivals are routine. Tidal's 24/7 automated processing means your operation responds to every RFQ — even the 2am vessel arrival — before your competitor's team arrives at the office..
AI RFQ Extraction
Reads incoming RFQs from email — PDF, Excel, or plain text — and extracts every line item automatically. No manual copy-paste.
IMPA / ISSA Matching
Matches items to catalogue codes at 90%+ accuracy. Handles 800+ line item RFQs in under 30 minutes — the same time manual teams spend reading the email.
Margin Protection
Your pricing rules and client-specific tiers are applied automatically. Zero pricing errors since go-live across all Tidal customers.
Full P&L Visibility
Confirmed orders, PO generation, vendor invoice reconciliation, and profit reporting per RFQ and per vessel. Complete financial visibility at the transaction level.
Port Context
The Port of Yokohama is a leading Japanese international trade port on Tokyo Bay, handling container, automobile, cruise and industrial cargo. It serves container ships, car carriers, cruise vessels and tankers across transpacific and intra-Asian routes. Ship chandlers serving Yokohama work to precise Japanese port-call schedules, where fast, accurate quoting is what wins the order.
Tokyo Bay
major Japanese port
Transpacific
and intra-Asian routes
<30m
Tidal quote time
Customer Story
How a Singapore-Based Ship Chandler Cut RFQ Response Time From 36 Hours to Under 3
Read the case studyFAQ
Ready to automate RFQs in Yokohama?
Book a live demo. We'll use a real RFQ from your Port of Yokohama operation.
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