Europe · Istanbul
Tidal automates the entire RFQ workflow for ship chandlers serving Istanbul and the Bosphorus. Email to quote in under 30 minutes — no manual entry, no missed margins.
The Market
Istanbul straddles the Bosphorus, the strait linking the Black Sea to the Mediterranean and one of the world's busiest and narrowest shipping passages. Tens of thousands of vessels transit each year, many taking on stores, spares and provisions, and ship chandlers compete to quote them fast. The chandler who responds first with a complete, accurate quote wins the order — and Tidal makes that chandler you.
70%
faster RFQ turnaround from day one
$100K+
labor cost recovered per year
1 week
to go live — no IT team needed
The Platform
Tidal is an AI-native RFQ automation platform built specifically for ship chandlers. It automates the full RFQ-to-profit cycle — from email inbox through quote generation, confirmed orders, purchase orders, vendor invoice reconciliation, and P&L reporting. Designed for high-volume chandling where a single RFQ can carry 800+ line items and night/weekend arrivals are routine. Tidal's 24/7 automated processing means your operation responds to every RFQ — even the 2am vessel arrival — before your competitor's team arrives at the office..
AI RFQ Extraction
Reads incoming RFQs from email — PDF, Excel, or plain text — and extracts every line item automatically. No manual copy-paste.
IMPA / ISSA Matching
Matches items to catalogue codes at 90%+ accuracy. Handles 800+ line item RFQs in under 30 minutes — the same time manual teams spend reading the email.
Margin Protection
Your pricing rules and client-specific tiers are applied automatically. Zero pricing errors since go-live across all Tidal customers.
Full P&L Visibility
Confirmed orders, PO generation, vendor invoice reconciliation, and profit reporting per RFQ and per vessel. Complete financial visibility at the transaction level.
Port Context
Istanbul sits on the Bosphorus Strait, a mandatory passage for vessels moving between the Black Sea and the Mediterranean through which tens of thousands of ships transit each year. Its terminals and the wider Marmara region handle container, tanker, bulk and passenger traffic, making it a key provisioning point for transiting fleets. Ship chandlers serving Istanbul work against tight transit timings, where fast and accurate quoting is what wins the order.
Bosphorus
Black Sea–Med passage
Crossroads
Europe and Asia
<30m
Tidal quote time
Customer Story
How a Singapore-Based Ship Chandler Cut RFQ Response Time From 36 Hours to Under 3
Read the case studyFAQ
Ready to automate RFQs in Istanbul?
Book a live demo. We'll use a real RFQ from your Port of Istanbul operation.
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